Shipping & Returns
Shipping Policy
We put a lot of care and thought into packing up the crystals and other items we sell to insure the item(s) arrive safely. We also provide you with a tracking number when your order ships. Generally we ship in 1-2 business days.
International Shipping
With international orders (outside the United States) you should be aware that your country may charge an import duty. We don't have anything to do with these fees. We only charge for the shipping. The import duties are something that each country implements on their own and we have no control over unfortunately. Depending on the country these import duties can sometimes be pretty expense even upwards of 30% of the cost of the initial order. It is something to be aware of and something you may want to look into prior to ordering.
Return & Exchange Policy
We stand behind our crystals and their amazing properties! We believe that you will love our crystals as much as we do. The energetic qualities and Love that goes into them is palpable. If for any reason you are not satisfied with your crystal, you can return it within 30 days of placing your order for a full refund of the purchase price less the shipping cost. The exception is with custom orders which are not returnable. After the 30 day window is closed, all sales are final. NOTE: For our Z Sleep Mats (crystal mats) we do charge a 25% restocking fee on the off chance that you want to return the mat within the 30 day return window. For any return of any kind prior authorization is necessary for a return. Just drop us an email! Thanks!